Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Hospital Safety Protocols during Covid-19
To help ensure everyone’s safety, we have implemented added measures so our hospital team can continue to provide essential services to animals across Canada. We have implemented more intensive sanitation practices, a “closed waiting room” policy, online ordering and other guidelines for physical distancing.
Last updated: July 2, 2020
With recent changes to restrictions on businesses, we are pleased to advise that effective May 4, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Our "closed waiting room" policy will continue, with 1 client allowed to enter the hospital per appointment. Upon arrival, please call the hospital at 506.622.2355 to let us know that you have arrived. We will inform you if the veterinarian is ready for your appointment. If not, you will be asked to wait in your vehicle or outside until we are ready.
Please bring a mask/facewear to your appointment.
You will be asked to sanitize your hands with our automatic dispenser upon entering the hospital.
Credit cards and debit cards are the preferred methods of payment.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours:
- Monday and Thursday: 8:00am - 7:00pm
- Tuesday and Wednesday: 8:00am - 5:30pm
- Friday: 8:00 am - 5:00 pm
- Saturday & Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Waterview Animal Hospital