Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Each year millions of dogs are surrendered to shelters because of behavioural reasons. It is the number one reason owners have to give their pets away, and we want to help. Behaviour issues in dogs can often be noticed by our veterinarians during their initial puppy visits. At this time, your dog’s doctor may make recommendations on various ways to correct certain behavioural issues. We want you to have a long relationship with your dog and are here to help when behavioural situations arise.
How can behavioural counselling help my dog’s behaviour?
Dog counsellors are experts in their field. They can help by teaching you ways to work with your beloved pet to ensure you have a bond that will last a lifetime. We would be happy to work with you and your pet and if our Doctors feel a referral to a behaviour specialist is warranted we can arrange that.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 4, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 506.622.2355. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours:
- Monday and Thursday: 8:00am - 7:00pm
- Tuesday and Wednesday: 8:00am - 5:30pm
- Friday: 8:00 am - 5:00 pm
- Saturday & Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Waterview Animal Hospital