We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
As your pet’s age, you may notice them starting to slow down. Maybe they have trouble chasing that ball that at one time they could chase for hours. Maybe they suddenly struggle with things that used to be simple, like getting up on the couch or climbing the stairs. Or maybe your pet’s behaviour seems to have changed, not acting quite like themselves recently. Senior pets can show pain in many ways, and it’s important for us to try to recognize them so we can help them feel more comfortable and keep them feeling young.
Some signs that your senior pet could be in pain are behavioural changes, obsessive grooming, difficulty sitting, lying down or walking, sleeping a lot, slipping on uncarpeted floors/slick surfaces, panting and vocalizing. Some pets are very good at masking pain as well; sometimes, it can be difficult to know if they are experiencing pain. If you notice any of these signs or notice that your pet doesn’t seem like himself/herself, it’s time for a check-up!
Things like diet changes, more frequent vet check-ups and changes to their home environment could help you keep your senior pet happy and healthy! An exam with one of our vets can help identify any issues and help you learn what options are available for your pet, as well as what changes could be made to make your senior pet more comfortable and pain-free.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
Our latest policies as of Monday, March 30, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 506.622.2355. We will take a history of your pet from outside your car, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday, Tuesday, Friday: 8:00 am - 5:00 pm
Wednesday: 8:00am - 4:00pm
Thursday: 8:00am - 7:00pm
Saturdays & Sundays we are closed.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Waterview Animal Hospital